Managed IT and Cybersecurity Services in Minneapolis, MN
Reliable IT that scales with your growth. We respond in under 30 minutes when problems happen—and work proactively so they rarely do.
Avg response time: < 30 minutes
50+ Years Serving
Minnesota Businesses
We partner with manufacturing companies, professional services firms, and PE-backed businesses—organizations where downtime costs real money and technology must enable growth, not constrain it.
Manufacturing
CMMC compliance, production uptime
Professional Services
accounting, legal, consulting
Portfolio Companies
M&A integration, multi-location support
Growing businesses
Business expansion and adding infrastructure
What Kind of Help Are You Looking For?
Your IT Can't Keep Up With Growth
Planning acquisitions, expanding locations, or scaling fast—but IT has become the bottleneck.
- Acquisition integration with no plan
- Hiring delayed by slow IT onboarding
- Need CMMC or ISO 27001
- No technology roadmap, only firefighting
You Have a Cybersecurity Crisis
Active emergency or urgent deadline costing you money every hour.
- Production line down
- Failed cyber insurance audit
- Ransomware or breach
- Server failure during critical period
Your Current IT Isn't Cutting It
You have IT support, but it’s not meeting your needs anymore.
- 45-minute hold times
- Surprise invoices for basic tasks
- Same problems recurring monthly
- No strategic planning, only reactive fixes
Experts to Handle Everything IT
From 24/7 monitoring to strategic planning, McNallan provides everything Minnesota businesses need to thrive.
24/7 monitoring, unlimited helpdesk support, and complete IT management for one predictable monthly fee. Senior technicians answer in under 3 minutes — no tier 1 runaround, no surprise invoices, no offshore call centers. Sub-30-minute response times and 86% same-day resolution for Minneapolis businesses with 25–300 employees.
24/7 SOC monitoring with real human analysts who respond to threats — not just send alerts. CMMC and ISO 27001 compliance roadmaps, cybersecurity assessments, and active threat response. When the SonicWall breach hit, our clients were protected before business hours the next morning.
Lifecycle-managed Dell and HP equipment on 3-year replacement cycles — so you never face a surprise $50K capital expense. We track every device, replace hardware before it fails, and maintain on-site stock for emergency deployments. Predictable hardware costs are part of predictable IT costs.
Multi-layer, air-gapped backups that ransomware cannot encrypt or delete — with 4-6 hour recovery capability proven in real disasters. When a client’s building caught fire on a Friday night, they were operational Monday morning. The other businesses in that building were offline for weeks.
Strategic technology planning, M&A due diligence, compliance roadmaps, and quarterly business reviews — CIO-level expertise at a fraction of full-time executive cost. We align your technology investments with your business goals so IT enables growth instead of constraining it.
Weekend M&A integrations, office relocations, infrastructure overhauls, and cloud migrations — executed with zero business disruption. Your team arrives Monday morning to a fully functioning environment. We’ve migrated 150+ endpoints over a single weekend without a single Monday morning outage.
Full Microsoft 365 administration, cloud migrations, and license optimization — we’ve saved clients $40K+ annually just from right-sizing licenses. Secure migrations from on-premise Exchange to cloud with zero downtime, and security configuration that satisfies cyber insurance requirements.
Secure Microsoft Copilot deployment, custom workflow automation, and AI security policies that protect confidential data while enabling productivity. We identify your highest-ROI use cases first, implement with proper security guardrails, and measure the actual time savings — no AI for AI’s sake.
Printer fleet management included in managed services — Kyocera equipment sourcing, proactive toner ordering, vendor coordination, and troubleshooting. Toner arrives before you run out. Problems get fixed through the same help desk as every other IT issue. Printing just works.
What Customers Say About Us
The Perfect IT Process
Proactive Solutions
Prevention & Planning
- vCIO strategic planning (1, 3, 5-year roadmaps)
- 24/7 system monitoring & health checks
- Equipment lifecycle tracking
- Security threat detection & prevention
- Compliance roadmaps (CMMC, ISO 27001)
- Budget forecasting & planning
- Documentation
Result: Issues prevented before they become crises
Building infrastructure
Projects & Growth
What we do:
- Weekend M&A integrations
- Office moves & expansions
- Infrastructure overhauls
- New technology rollouts
- System implementations
- Network upgrades & expansions
Result: Zero business disruption during growth
Reactive Support
Immediate Response
What you experience:
- Call → Answer in < 3 minutes
- Senior technician engaged in under 30 minutes (industry ~3 hours)
- 86% same-day resolution rate
- All-hands deployment for critical issues
- 24/7 availability, 365 days
- CEO involved in strategic situations
AVERAGE RESPONSE TIME
Industry: ~3 hours
McNallan: < 30 minutes (tech engaged)
McNallan: < 30 minutes (tech engaged)
We will guide you through this process so that your IT never becomes a bottleneck to growth or day-to-day operations.
Inquire About Our Services
McNallan works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
Prefer a real conversation? Skip the form and call us directly during business hours.
Working hours
Mon–Fri
Emergency
8:00 AM – 5:00 PM
24/7 on-call support
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