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(763) 424-3388

50+ Clients
4,000+ Endpoints Managed
<3 Min Response Time
86% Same-Day Resolution

Managed IT Services
in Minneapolis, MN

All-inclusive IT support that scales with your growth. 24/7 monitoring, sub-3-minute call answer time, sub-30-minute technician engagement, strategic planning—technology that enables your business instead of constraining it.

Need Help Now? Call: (763) 424-3388 Schedule Free IT Assessment
24/7 Monitoring
Help Desk
Proactive Maintenance
Strategic Planning
Equipment Lifecycle
Security Monitoring
Backup Management
Vendor Management
All-Inclusive Pricing

Managed IT for Businesses
That Can't Afford Downtime

We partner with manufacturing companies, professional services firms, and PE-backed businesses—organizations where IT problems cost real money and technology must be a growth enabler, not a constraint.

Manufacturing

(production uptime critical, CMMC compliance needed)

Professional Services

(accounting, legal, consulting—confidentiality and reliability essential)

Portfolio Companies

(multi-location support, M&A integration expertise), cybersecurity

Growing businesses

(50-300 employees scaling beyond basic IT support)

What is Your Current Situation with IT?

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Your IT Can't Keep Up With Growth

Planning acquisitions, expanding locations, or scaling fast—but IT has become the bottleneck.
  • Acquisition integration with no plan
  • Hiring delayed by slow IT onboarding
  • Need CMMC or ISO 27001
  • No technology roadmap, only firefighting
Digital shield protecting data streams over circuit board backdrop — encrypted, monitored, and compliant network security services for MN businesses by McNallan Technology

You Have a Cybersecurity Crisis

Active emergency or urgent deadline costing you money every hour.
  • Production line down
  • Failed cyber insurance audit
  • Ransomware or breach
  • Server failure during critical period
Call: (763) 424-3388
Office phone with “45 MIN. HOLD” sticky note next to laptop showing invoice — end frustrating delays with responsive, no-wait IT helpdesk services from McNallan Technology MN

Your Current IT Isn't Cutting It

You have IT support, but it’s not meeting your needs anymore.
  • 45-minute hold times
  • Surprise invoices for basic tasks
  • Same problems recurring monthly
  • No strategic planning, only reactive fixes

What's Included in McNallan Managed Services

True managed services means we’re responsible for your IT working—not just responding when it breaks. Here’s everything included.

Managed IT Services

Proactive 24/7 monitoring, unlimited helpdesk support, and complete IT management for one predictable monthly fee. Sub-30-minute response times and 86% same-day resolution for Minneapolis-area businesses with 25-300 employees.

Employee Onboarding & Offboarding

Complete IT setup for new hires including computer, email, applications, and security access. When employees leave, we remove access and recover company data. All included in managed services.

IT Advisory & vCIO Services

Strategic technology planning aligned with your business goals. Quarterly business reviews, multi-year technology roadmaps, budgeting guidance, and M&A IT due diligence from a dedicated virtual CIO.

Help Desk Support

Unlimited helpdesk support with sub-30-minute answer times during business hours. Tier 2+ technicians answer your calls directly — no offshore call centers or tier 1 runaround. Available 24/7 for emergencies.

Hardware Replacements & Lifecycle Management

Managed hardware lifecycle with 3-year replacement cycles. We standardize on Dell and HP, maintain equipment inventory, and replace hardware before failure. No emergency $50K surprises.

Data Backup & Recover

Multi-layer backup systems with air-gapped copies that ransomware cannot touch. Tested recovery plans with 4-6 hour recovery capability proven in real disaster scenarios for Minnesota businesses.

24/7 Network Monitoring

Round-the-clock monitoring of your servers, network, and endpoints to detect and resolve issues before they impact your business. Proactive alerts and automated remediation keep your Twin Cities business running.

Microsoft 365 Management

Full Microsoft 365 administration including Exchange, Teams, SharePoint, and OneDrive. License optimization, security configuration, and migrations. We manage Microsoft so you don’t have to.

Disaster Planning & Recovery

Comprehensive business continuity planning with documented RPO and RTO targets. We test your disaster recovery plan regularly so you know it works before you need it — not after.

Server Maintenance & Management

Proactive server monitoring, patching, and maintenance to prevent failures before they happen. Standardized Dell and HP hardware with 3-year lifecycle replacement so you never face surprise capital expenses.

Cloud Migration Services

Secure migrations to Microsoft 365, Azure, and hybrid cloud environments. We handle planning, execution, data migration, and post-migration optimization with zero business disruption.

Vendor Management

We coordinate with your software vendors, ISPs, and technology partners so your team doesn’t waste hours on hold. Single point of contact for all technology vendor issues across your organization.

M&A IT Integration

Technology integration for mergers and acquisitions with zero business disruption. We handle network consolidation, email migration, security standardization, and multi-location rollouts for PE portfolio companies.

What Customers Say About Us

How McNallan Managed Services Works

Icon showing time, growth chart, and security shield — balanced IT strategy that protects data while driving business performance by McNallan Technology MN
STEP 1

Proactive Solutions

Prevention & Planning

  • vCIO strategic planning (1, 3, 5-year roadmaps)
  • 24/7 system monitoring & health checks
  • Equipment lifecycle tracking
  • Security threat detection & prevention
  • Compliance roadmaps (CMMC, ISO 27001)
  • Budget forecasting & planning
  • Documentation
Result: Issues prevented before they become crises
Building, gear, and rising graph icon — scalable, efficient IT infrastructure designed to support business expansion across the Twin Cities by McNallan Technology
STEP 2

Building infrastructure

Projects & Growth

What we do:
  • Weekend M&A integrations
  • Office moves & expansions
  • Infrastructure overhauls
  • New technology rollouts
  • System implementations
  • Network upgrades & expansions
Result: Zero business disruption during growth
“FAST” icon with phone and stopwatch — rapid response times and minimal downtime for Twin Cities businesses with McNallan Technology’s managed IT services
STEP 3

Reactive Support

Immediate Response

What you experience:
  • Call → Answer in < 3 minutes
  • Senior technician engaged in under 30 minutes (industry ~3 hours)
  • 86% same-day resolution rate
  • All-hands deployment for critical issues
  • 24/7 availability, 365 days
  • CEO involved in strategic situations

AVERAGE RESPONSE TIME

Industry: ~3 hours
McNallan: < 30 minutes (tech engaged)
Simplified IT service cycle diagram: wrench (support), headset (helpdesk), magnifying glass (monitoring) — continuous improvement model by McNallan Technology for MN businesses
We will guide you through this process so that your IT never becomes a bottleneck to growth or day-to-day operations.

Ready for Managed Services That Actually Manage Your IT?

Need Help Now? Call: (763) 424-3388 Schedule Free IT Assessment

This is right for you if:

  • 50+ employees (or growing toward that)
  • Technology downtime costs thousands per hour
  • Tired of being surprised by IT failures
  • Need strategic planning, not just firefighting
  • Want predictable monthly costs

Inquire About Our Services

McNallan works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
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Working hours
Mon–Fri
Emergency
8:00 AM – 5:00 PM
24/7 on-call support
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(763) 424-3388